By Bruce Shutan
In the Information Age, data analytics, predictive modeling, machine learning, deep learning, artificial intelligence (AI), blockchain and other technology solutions are changing the face of self-insurance. Disruptors are rapidly entering this space with digital toolkits that include anything from personalized dashboards that tap mobile apps or AI smart speakers to analytic platforms that spot high-cost claimants, care gaps, medical errors, etc.
For self-insured employers, the use of advanced technology is as much about human capital management as it is burnishing health and productivity. Some of the world's most admired brands are deploying digital tools across the HR ecosystem.